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Your cart is empty.This pre-owned or refurbished product has been professionally inspected and tested to work and look like new. How a product becomes part of Amazon Renewed, your destination for pre-owned, refurbished products: A customer buys a new product and returns it or trades it in for a newer or different model. That product is inspected and tested to work and look like new by Amazon-qualified suppliers. Then, the product is sold as an Amazon Renewed product on Amazon. If not satisfied with the purchase, renewed products are eligible for replacement or refund under the Amazon Renewed Guarantee.
BBum
Reviewed in the United States on February 5, 2025
This renewed laptop was not a quality product. The first few month found the repair person had over torqued case screw, one screwhead was stripped, and after just 1 year the battery is already failing. I have boguth renewed products including laptops and having worked avionics design for years ..... this refurb shop isn't quality driven
Andrea MacDuffee
Reviewed in the United States on February 12, 2025
Bought in July worked great. Then suddenly stopped working in January.
Ky
Reviewed in the United States on July 8, 2024
Works great
Jack Johnson
Reviewed in Canada on July 1, 2024
Purchased from IT Supply GuyLaptop was in pristine condition and looked as if it was new. Some keys were a bit wonky; I had to press hard to get some keys to respond.For the laptop itself, unfortunately, it doesn’t have pen support, or else I would’ve kept it. However, I did experience issues with overheating. The laptop got very hot when I was running it while charging. In addition, the Wi-Fi worked poorly. While it connected to my mobile hotspot, it couldn’t get internet access from my home network, which was very weird.If you are prepared to deal with these issues, then this laptop is great.
JAIME TORRES
Reviewed in Mexico on February 24, 2024
Funciona muy bien , algunos detalles esteticos
Cliff M
Reviewed in the United States on December 4, 2024
I have purchased many items from the Renew Store. This is one of the best. Looks brand new. It has a crazy amount of RAM and 512 gb SSD. It boots up quickly and charges fast as well. I switched my order from TekRefurbs to this laptop from a Lenovo without any hassle.
Andrew K.
Reviewed in the United States on November 9, 2024
I ordered this refurbished 2 in1. It has worked great. Does everything i want it to. Only problem is I chose this computer with Windows 10 specifically because i do not want Win11. Well, they sent it with Win11 saying they did a free upgrade... Thanks guys. You shouldn't have... Really... I had to buy a win10 license and install win10 first thing. Not what i wanted to do, but oh well. Minus 1 star. Otherwise, the computer does everything i need it to do.
Justin
Reviewed in the United States on October 28, 2024
Very satisfied, great domestic customer service, team was very attentive to get order sent and laptop works great!
Korsario
Reviewed in Mexico on July 5, 2023
Me gusto el precio, el estado estético muy bueno.Tuve suerte. No me gusto que venia sin formatear con la información del dueño anterior. Pero solo tuve que hacerle un restart de Windows. La batería solo dura menos de 3 horas. En general creo que hice muy buena compra y estoy satisfecho!
Customer
Reviewed in the United States on March 29, 2023
Do not hesitate to order this laptop. It looked brand new out of the box. I have been using it for a few weeks now and I haven't found any issues. Super easy to set up and upgraded to windows 11 flawlessly.
Daniela F.
Reviewed in Mexico on March 26, 2023
Cuando la compré decía que venía en excelentes condiciones, pero llegó con varios rayones. El funcionamiento es adecuado hasta el momento.
NOTA
Reviewed in the United States on December 3, 2023
La Laptop que recibi venia con muchos problemas y defectos:1. La carcaza traia y rayones golpes2. la Tapadera venia con un sticker para cubrir muchas imperfecciones3. Al encender la laptop generaba un sonido muy fuerte , pareccia que se iba a desarmar la laptop4. Varias teclas no funcionaban.Presenté el reclamo a Amazon e inmediatamente me hicerion la devolucion del dinero. LA compañia que proveyó la laptop me contacto y me pidio que antes de escribir esta reseña hablara con ellos, pero no lo hice.Realmente me molesta mucho que empresas vendan productos en mal estado, que le mientan a los clientes. Si bien es cierto recupere mi dinero, pero perdi tiempo en andar buscando otra laptop.The Laptop I received came with many problems and defects:1. The case had scratches and bumps2. The Lid came with a sticker to cover many imperfections3. When turning on the laptop it generated a very loud sound, it seemed like the laptop was going to be disassembled4. Several keys did not work.I filed the claim with Amazon and they immediately refunded my money. THE company that provided the laptop contacted me and asked me to talk to them before writing this review, but I didn't.It really bothers me that companies sell products in poor condition, that lie to customers. While it is true I got my money back, but I wasted time looking for another laptop.
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