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David Tupper
Reviewed in the United States on March 2, 2025
i would never buy this again !!its supposed to charge at 48 A .!it only charges at 38 A. ! Big difference in time !!i contacted customer support on Sunday and as of Saturday night (no response)
GP
Reviewed in the United States on February 11, 2025
Easy install and hassle free for months now. If you don’t want to use the RFID just hold the card against the unit for like a minute and it goes to automatic. Keeps our Lightning charged just fine
Enrique Romo
Reviewed in Mexico on February 10, 2025
Primero pregunte si era apto para su uso en México y me contestaron de forma inmediata que sí, sin problema. Posteriormente ya cuando lo compre y lo instale, pregunte porque solo carga a 4kWh en lugar de los 11 que dice y ya no responden nada. Cero, nulo servicio al cliente. Entonces en lugar de cargar en 6horas te carga en 20
Luis Fernandez
Reviewed in the United States on January 13, 2025
I have been using it for almost 2 months and works very well. The app can be better, the charging data is missing and sometimes not accurate. In general works excellent, the quality of the material are very good, very easy installation if you have the plug.
DRR
Reviewed in the United States on September 24, 2024
Charger works well so far but wanted it to directly charge without authorization (RFID or App). Manual isn't the most helpful for this or other features. I emailed support asking about this but then later was able to disable it with some combination of resetting breaker and holding RFID card up to it for a long time. Then I was pleasantly surprised to get a reply from support and here is what they said:"Please hold the card against the swipe area for 15 seconds to enable plug-and-play mode."Manual also doesn't state anything about hard wiring it but I did this anyway. Comes apart easy enough. Inside was using ring terminals so find proper ones for your size wire. I used battery life from Menards.Also needed to reset it to get the app to find it... Once again didn't see this in the manual but managed to reset by repeatedly pushing and releasing e-stop button. Once light started blinking differently, I was able to connect with the app.
M. JN
Reviewed in the United States on September 14, 2024
This is a great charger! The price is right and the charger running for several hours has stayed very cool considering I was running at 40amps. The charger is a little larger than expected but that's fine. The cord for the charger is much thicker than I expected which is a good thing, and likely why everything ran so cool. Unfortunately, this wasn't the changer for me since the cord coming from the charger is 16 feet. For a one EV family that would be fine but for two EVs in a two-car garage it comes up short.
geekinutah
Reviewed in the United States on September 10, 2024
Nice charger, easy to mount, attractive and most importantly: it does the job. Now for the bad:1. I can't get it to deliver over 40a to any of my 3 EVs.2. Unfortunately there doesn't seem to be a way to disable the need to use the RFID cards.3. The "app" is a generic app lacking features and user friendliness. You need a 2.4ghz network to use it, 5Ghz won't cut it.If I hadn't already installed it I would consider a different charger.
WX1 gym
Reviewed in the United States on August 24, 2024
The charger is working better than expected connected to a plug not directly hardwired with a 50 amp breaker. The app is also easy to use displays get information. My question when ordering this unit was the link of the charging cord it's right around 16 ft. It does come with good installation hardware and a charging head docking station. Ready to go out of the box works well with my Ford lightning. I will update if there are any changes.
francisjmartin
Reviewed in the United States on October 13, 2024
I usually don't write reviews but I am a bit upset about the fact that the screen on the charger stopped working only after 4 months. This should not happen to a quality charger. If I could I would have asked for my money back. On a positive note, the charger works and when using the app you can charge your car without an issue. But it would be nice to have that screen. A bummer, not happy. Would I buy it again? That's a NO for me.
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