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Reviewed in the United States on January 22, 2025
The faucet set is beautiful but the plumber said the connections were male instead of female fittings. There was a lot more measuring and math involved to install this set from the front.
SFC
Reviewed in the United States on January 21, 2025
You can feel its weight and quality when you hold it in your hand. The surface is treated with oil-rubbed bronze, which looks very retro and is especially suitable for people who like classic or classical style bathrooms. The surface texture of the faucet is very good, not easy to scratch, and has strong corrosion resistance. It still remains bright and new after long-term use. However, due to the certain distance between the handle and the faucet, water stains in these areas need to be cleaned regularly, otherwise dirt may accumulate over time.
Clifford swartz
Reviewed in the United States on March 22, 2023
Works well as advertised had to reach out to customer support for a longer outlet spouts
Jim
Reviewed in the United States on March 11, 2023
I knew there was a chance I was rolling the dice on this product, but it had descent reviews and was $100's cheaper than a brand name. I understand why, as soon as we turned on the water and went to turn on the hex screw shut off valve the valve piece broke off and started spraying water everywhere. Further investigation shows a manufacture defect on the threads of the valve. Now the entire valve has to be removed and replaced. Spend the extra money, buy a quality product. Dont be like me!
Greg B
Reviewed in the United States on March 8, 2022
Nice looking. My plumber mounted the waterfall spout connector too deep. We are doing the install ourselves. Customer service was responsive and sending me a longer spout connector.
K Schindler
Reviewed in the United States on October 31, 2022
Great Customer Service and Beautiful Faucet!
Kristie
Reviewed in the United States on April 20, 2022
I am going to reach out to customer service to see if they will send a replacement. This was installed by our contractor's professional plumber. They said they cleaned the cassette twice but think it's bad. I'm am hoping they will send us a new cassette for the diverter/valve to fix the problem since it was just installed a week ago. I will report back to let you know..So only a day or two passed and I got several calls from customer service. They have been very attentive. They asked for a video and told me they would replace the cartridge. When we went to film the tub leaking like it was doing before, it was not doing it anymore! I KNOW! I guess it got camera shy. Anyway, I modified my review from 1 star to 5 stars for the great customer service and we will just keep an eye on it. My husband still has concerns but was comforted by the good customer service. The product has a pretty decent warranty, so we will see if it happens as we start to use the tub more. We have only used it once.
Suzanne Maxey
Reviewed in the United States on November 27, 2021
Great waterflow from spout. Very good pressure from wand. Fills tub quickly. Well made and attractive fixture. Did develop a slow drip but we were able to contact their customer service from a number in the installation manual and they handled the situation immediately.
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