Antonis Karagiannis
Reviewed in the United States on January 7, 2024
Hits the sweetspot between features, quality and price.You don't pay for fancy looking handcrafted wooden handles and stuff but you get a hefty beast of an espresso machine that works.Its construction allows for decent maintenance and repairs without having to replace the whole thing.Are there better machines out there? For sure but at this price point, it's going to be hard to beat this one.
Acoustico
Reviewed in the United States on April 30, 2024
My experience maybe unusual but it should be documented. I have had a Pasquini Livia 90 for well over 20 years so not new to home espresso. Unfortunately my workhorse finally died. Iread asll the reviews of the new, latest espresso machines and made my decision. I purchased a Rancilio Silvia Pro X Machine which was an "open box" and looked new when opening the box but did not even manage making a single shot of espresso as the machine kept giving me errors and leaking water from the hot water spout continually. I talked to the support people and was told to send the machine back (50lbs). Burned with the "open box" I decided on a brand new machine which was quickly sent out to me. A brand new fully sealed box, double boxed and in excellent condition. I set up the machine last Thursday 4 days ago. Everything was perfect. Easy to use easy to program, good quality aromatic espresso. I was in heaven! Alas, after making about 10 shots of espresso it is now Monday morning 4 days later. I power up the machine and it gives me an error saying the steam boiler has a problem, too late to mess with it. I go to work and power it up when I return. Same error, pump is running and all of a sudden the countertop is full of water. I called support again and they tell me it's probably the same or similar problem to the first machine and this one needs to be sent back as well. I am told the base Rancilio Silvia is a very reliable machine but that the pro X is new and track record is not well established. So buyer beware.Understandably I will not purchase another Rancilio Silvia pro X. I am getting a refund and purchasing a different brand machine.
J. Pratt
Reviewed in the United States on July 11, 2023
The best pro-sumer machine on the market, in my opinion. If you love espresso and making your own espresso drinks the Sylvia Pro represents the best value for a pro-sumer machine.It has 2 boilers, one for espresso and one for steam, so there's no waiting for a single boiler to heat up or cool down. Plus, you can make plain espressos and leave the steam boiler turned off if you want.It's a very well-built, heavy-duty machine for serious coffee lovers. If you're a Keurig-type person you'll hate it because it requires some (limited) skill to operate.You can individually set the brewing and steaming temperatures to your preference. It also features pre-infusion - you can set it to pre-wet the coffee for 1 to 6 seconds before the pump kicks in.You'll also need a high-quality burr grinder to go with the Sylvia Pro to take advantage of its superior quality. In order to pull great shots you need a very consistent grind.Previously I had a Gaggia Pro single boiler machine, and it made perfectly acceptable espresso, but you had to either pull the shot first and then wait for the boiler to heat up to steam OR steam the milk first and then purge the boiler to cool it down to pull the espresso shot. The steaming wand on the Sylvia Pro has 4 openings so it steams the milk much faster than the Gaggia Pro, more like a commercial unit.
Customer
Reviewed in the United States on March 29, 2023
This espresso machine is amazing. Don't listen to the reviewers on Amazon saying that they couldn't get good results, this machine is easy to use as far as real espresso machines go.An important note to make is this machine cannot be used with tap water like every other high end espresso machine, I highly recommend getting a water distiller and mixing up Dr. Pavlis water (Google for recipe and more info). Using overly hard water will ruin this machines boiler prematurely.The first machine I received was faulty, this was a bit frustrating but Seattle Coffee Gear was very fast to make it right and replaced my faulty machine. A truly excellent customer service experience!
Tracey Meissner
Reviewed in the United States on March 2, 2023
I have always been partial to the Rancillo brand. I used to own an espresso stand almost a decade ago and had a nice commercial 2 group head machine and it made great espresso. So for my home machine and have been looking for awhile now. I went with this dual broiler and absolutely love it. It may not have all the bells and whistle’s of other machines but it has everything I need and makes wonderful espresso. I really have enjoyed using it so far even though only have had it for about 2 weeks I’m still very pleased and can see that it’s going to be alittle work horse just like the one in my stand. I did a lot of research before buying this, watched a lot of videos and still found myself wanting this machine and again Rancillo has been around for years, you can’t go wrong with this machine. I may even do a video soon and show how beautiful the shots come out. If you want simple and don’t mind the box look of the machine in which I think looks classy and clean. You’ll absolutely love this machine and won’t regret your purchase.
Lisias G. Alcantara Filho
Reviewed in the United States on October 13, 2023
This is my second machine after experimenting with a Solis Barista Perfetta and a good grinder. Tha Solis taught me how to tweek doses and experiment. Once you go through this phase, you can really appreciate the simplicity, reliability and consistency of shots with the Rancilio Silvia Pro X. Hitting the 9 bar pressure is easy! While that was my greatest challenge with the Solis. I did invest on a Niche Zero grinder which I would say is equally important. Finally, the dual boiler makes all the difference too.