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Reviewed in the United States on March 2, 2025
Quality product replacement on our dishwasher. We discovered we only needed one set, not realizing there were two in the pack. Had to see you tube video for proper installation instructions
Robin Lamb
Reviewed in the United States on January 1, 2025
Very durable, works great, there is a YouTube video on how to install the parts.
WTexan
Reviewed in the United States on May 22, 2024
After replacing the upper rack roller assembly multiple times due to our hard water, I looked for a more sturdy option. I found this metal version but was disappointed to discover the rollers are aren’t metal at all but the same plastic of previous versions. I’m hopeful they are still more sturdy and will hold the weight of a fully loaded upper rack longer than the previous replacements. Install was simplistic once I disregarded the instructions included. The photos were too small and blurry to be of any help. I suggest YouTube w the model number - found a great video that made it easy from that point. The verdict is still out on the quality.
David J. Reynolds
Reviewed in the United States on December 4, 2024
Product fit perfect with no issues !!!! however, the enclosed instruction sheet was worthless. all photos were so blurred you cannot figure out parts placement. had to rely on a You Tube video to figure out.
Lindsey
Reviewed in the United States on December 24, 2024
Product came missing pieces at first but amazon replaced it immediately. I used pics from other reviewers to install it and it works beautify!
DavidinNH
Reviewed in the United States on November 13, 2024
A whole lot of parts in a bag with instructions that are completely useless. I took advice found here and watched a YouTube video. Replacing both brackets took under 15 minutes once I was able to see how it needed to be installed. Works perfectly. Very happy, and saving a repair service charge was an added benefit. So special skills needed, just a Phillips head screwdriver.
ywavndduor
Reviewed in the United States on August 22, 2023
I ordered a used upper tray to replace the old one that had some rusty spots, etc but it came and didn't have wheels on the adjuster pieces and I couldn't find wheels that could somehow just snap on to the adjuster piece so I order this one. I would be certain to measure the wheels on your existing rack to be certain they fit into the arm rails in the dishwasher because some are bigger. These worked for me as these come with the smaller wheels,
R. F.
Reviewed in the United States on June 2, 2023
First, there are several of these on the market. Why? The factory original is cheap plastic rollers on even thinner keyed plastic splines that shatter after repeated heating's. Like in a dishwasher's drying cycle. Kit has metal brackets, HD plastic rollers and screws for attachments. Unfortunately, the instruction manual is very, very bad! Undecipherable, has very poor quality photos and cannot be followed. Photos are so bad I cannot tell what part is what. Its all one very out of focus gray and black blob. Had to watch an online video to complete the job.
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