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Customer
Reviewed in the United States on February 13, 2025
I can't recommend buying this Cisco access point. I had 3 in a 2 floor 4000 sq ft house and they all stopped working within a week in January '25. The light blinks green off for a while, then white, then back to green off. They don't connect to my network and there is no way to load a working image onto them via console cable or via network cable.I put them up in September '22. They take a while to boot up and get going with the blinking light patterns. Cisco has a diagram that explains the color and blink patterns — solid blue is good! I walked around the house and yard with a laptop, iPhone. Solid WiFi! A few weeks in I started to have issues, the light on one would be red or blinking red and green, not blue! Ring cameras would disconnect, iPhones bouncing between 5G and WiFi. What the heck? Is it updating?? The app would report it lost connection with the AP. I would reboot it, reboot the primary, reboot all 3. Sometimes they all worked, sometimes 2 worked, sometimes 1, sometimes none. Reboot reboot reboot! Most of my devices are on CAT6, but I have around 20 on WiFi, laptops, phones, kitchen appliances, etc. Each of these business class APs is supposed to support 200 users each. What a light load!Surely Cisco will update these to a solid state at some point. This went on for 2 plus years until January 2025. I contacted Cisco support, TAC, and they want to know your ID that has a support contract tied to it and where you work. Huh? The description on Amazon says they have a 3-year hardware warranty, "Cisco Business 150AX Wi-Fi 6 2x2 Access Point 1 GbE Port - Ceiling Mount, 3-Year Hardware Protection (CBW150AX-B-NA)" is the title of the order. My order details also state, "Product support window closed on August 9, 2024."Anyone that has worked with Cisco gear knows about their business support contracts. I've configured all kinds of Cisco switches, routers, firewalls, VPNs. I have a CCNA. I didn't expect the same type of support arrangement for home use. I thought I was getting the best I could get for a work from home setup. I've crawled all over the Cisco site, tried the warranty RMA page, support pages, all of it. I tried TFTP on a private 10.0.0/24 network. I tried the reset buttons, which BTW, only resets the config, not the OS. My post on the Cisco Community (Cisco Community > Technology and Support > Small Business Support Community > Wireless - Small Business) site has no replies, zero point zero replies for over a week now.I also had a Microsoft Zune, so there's that... Good luck to everybody out there!
Customer
Reviewed in the United States on May 13, 2024
As with all Cisco products new out of box startup is slow however setup is fast. This is a workhorse without the subscription fees. However do not attempt to use with 151AXM Mesh AP's (They are junk).
Sam Smeihan
Reviewed in the United States on May 26, 2023
Didn’t have a single problem deploying, managing or upgrading firmware.It’s been up and running for months since I got it and added it to the setup I have, and didn’t have to reboot it even once except when I uploaded the latest published firmware from Cisco, despite the heavy load of traffic on multiple devices didn’t cause any drop in the performance!I read some reviews couple from people saying they’re network engineers, well I guess they’re not as good as they think they are in the field, specially it’s a GUI manageable AP not “command based”. And some others try to find a workaround of not having a full Meraki setup, unfortunately there is none afaik; you opt in for Meraki you must be willing to pay for licenses period.
RUBICEL GALVEZ HERNANDEZ
Reviewed in Mexico on May 25, 2023
Lo recomiendo
redsbarber
Reviewed in the United States on March 13, 2023
This is replacing some older Cisco AC units, and while the AX I think will be far better in the long run the boot time and initial configuration is a disaster! I am a network engineer of 20+ years and in all my time working with Cisco equipment I have rarely been as challenged with the initial setup of a device. The lack of a console is one thing, but the boot time and initial configuration is atrocious. Granted I have tried other access points as well, all of them are poor as far as what you get for the money without go to a full controller based units.
Christine Fulton
Reviewed in the United States on November 27, 2023
this unit worked great after initial setup from march2023 to november 2023, now unit will not keep settings.do not buy this from amazon, impossible to get rma from cisco. i'm stuck with a 6 month old $120 paperweight.buy this from newegg or some other dedicated IT seller. the amazon support people are morons that have no clue how to start the cisco rma process, which they HAVE to do because They are the reseller. the end user/customer CANNOT get an rma on this product.
Guy
Reviewed in the United States on October 7, 2023
Disclaimer: Installation of AP was today.1) You can not staticly assign it's IP. If you want it to stay at an IP I recommend you set up your DHCP reservation for it before you plug the AP into power.2) As other reviewers have said, this takes longer to reboot than some other APs. I clocked the reboot at 5.5 mins to 6.5 mins.3) Acceptable range for my small house. Standing next to it I can get 350~Mb on the down, 20 feet away (and though 3 walls) I get 90~Mb, 40 feet away (and though 1 interior wall and 1 firewall) in the garage I get 80~Mb. Reasonable and seems stable but it's not going to win any awards for strong connections.4) Latency is normal, I've seen as low as 16ms but normally it's in the low 30s.Edit (After 9 months): Staying at 4 stars. Correction to the original review, you CAN static assign this AP's IPs (yes there are two of them) but it was very difficult for me to figure out. An internet guide, not by Cisco, was necessary. There are two dead spots in my house where the signal has to go through a wall, a metal AC duct, a ceiling, and another wall. Both of these spots are less that 30 feet from the AP. I am ordering another one of these which will also be CAT6 back to the router; I am hopeful this will solve my issue. Still a good AP for the price!
rxs0
Reviewed in the United States on January 7, 2023
Stable wifi connections, faster sustained download speeds compared to my Netgear Nighthawk routers. Easy setup. Yes, it's a bit slow setting up, but acceptable given the device updates firmware and configures device. Very happy with purchase. I will buy more as needed.
Gabo
Reviewed in Mexico on January 13, 2023
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