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Your cart is empty.Dominic G.
Reviewed in the United States on February 13, 2025
This system works well and will save you from an extravagant amount of property damage from an unforeseen event that could occur anytime, from a sump pump failure to a power outage ( the unit has a backup battery although your internet will need some kind of power backup for this to send you an alert!, but the horn will still sound and you will hear it if your home!!). Sends alerts right to your mobile device if any problem is detected. If you have any questions the customer service response is on top of it. Don’t hesitate to purchase if you are looking for a system like this. No disappointments with this. For the ones claiming internet issues with connectivity I believe is to do with your providers service and nothing to do with this system. Mine has works flawlessly.
JulietKiloBravo
Reviewed in the United States on January 9, 2025
I installed my level sense pro in 2017. We are in 2025 now and there have been many points where I wondered if the thing was still working or not, and then out of nowhere, will get an alarm alert by text message that something with my pump system is amiss.From laundry washer failures to cold weather pumping issues, this thing has saved me money and heartache time and time again. The notifications and alerts are so helpful and have prevented disaster for me on more than one occasion. Including this morning.
Garrett F.
Reviewed in the United States on January 31, 2025
I had this device working very successfully for about a year. When it works, it’s great! After a year, the device had trouble staying connected to my WiFi. I tried all kinds of WiFi changes and nothing seemed to help. I have plenty of other IoT devices running without a problem. I did several troubleshooting steps on the device itself. Nothing seemed to fix it long term. It works temporarily and then goes offline.
Scelto
Reviewed in the United States on August 12, 2024
Downgraded from 3 to 1 star after a couple of months use because it keeps resetting/losing water depth data so I just can't trust it.Original review:This is a great idea, and dead easy to install even for a non-DIYer like me - a few cable ties and plugs and you're set.But for some reason the depth monitor doesn't maintain it's calibration.I've recalibrated several times, and each time I've shrunk the water level graph in the app to accurately reflect how full my sump pit is in normal use, which is about 10% before my pump kicks in.But within a few days it forgets that and asserts that the pit is 80 to 100% full even though it's manifestly still no more than 10% full.That doesn't quite make it useless because the graph will grow to over 100% full when there's actually a problem (I've tested that myself) but it's a constant irritation.The app works well, with timely notifications though the UI is a little clunky.
Scott Stone
Reviewed in the United States on December 15, 2024
The unit seems solid. However, connecting it to wifi is not easy. Don't follow the manual, find an online video and follow that. This is the reason for 4 stars, I would not expect a unit at this price would have a setup in the manual that doesn't work. I like that the unit will send you emails and text messages. Moved the float and got the email and text messages.
Travis Jones
Reviewed in Canada on November 15, 2024
Products works as intended and customer service is excellent.
Jeremy J.
Reviewed in Canada on June 5, 2020
Took just minutes to install and link up to my wireless. Tested the sensor and got a text right away. Very Happy!
Jared
Reviewed in Canada on March 3, 2020
Saved a mess a couple times already. Works good.
Daryl Hergt
Reviewed in Australia on June 16, 2019
Good installation instructions, easy to install. Works well.
Steven SL
Reviewed in Canada on March 15, 2019
The web portal setup works well. Alerts when power failure occurs, or when the water level triggers the float.Be aware of the different length sensor wires, to install height appropriately.PROs:Elegant box with informative LED displaysWell designed deviceSetup is well documentedLoud built-in alert speakerSends SMS / Email alertsBuilt-in battery worksCONs:Wires for level sense sensors and water leak are MUCH shorter than float (Adjust your installation accordingly)Imperial measurements (Customer service informs me that Metric is coming soon)WIFI Password cannot contain special characters
Jrbufny
Reviewed in the United States on June 30, 2017
Lots of options with this device. I bought it for a sump pump monitor but it does a lot more. Included are sensors for water level, float switch, and wet floor. Built in sensors for temperature, humidity, power, also - the monitoring station will alert if the internet connection is lost. The monitoring station web page you go to has graphs of the tracked information so you can look at trends and make decisions for setting your alarm points. So this thing is a whole house monitor. If heat is lost in winter - low temp alarm, AC dies in summer - high temp alarm. Worried about mold - humidity above 55% - set off alarm. Plus it has built in rechargeable battery backup. Connection was easy - note that the IP address for WiFi on mine came up as 192.168.244.1 instead of the documented 192.168.4.1 so do an ipconfig at a command prompt if using Windows to set up the device to determine the first three numbers. Your computer will be assigned an address on the same network as the sensor. So use the first three numbers then .1 to connect to the config web page.Nice quality - green board sticking out of bottom is where the external sensors are connected. I'm sure there are creative people out there that will think of other sensors to connect to it. The float switch and wet floor connections look for open / close. Alarms can be set for either state. So you can monitor for for empty and dry also. Or possibly connect to a window or door sensor to use as an burglar alarm. Who knows. Something to play with later. Think I'll buy another one.
Mark
Reviewed in the United States on March 21, 2017
Just got mine set up yesterday, everything was very quick to set up and test. Wifi connected perfectly, all alarms test and clear much faster than I expected (ie. notifications arrive in less than a minute after the event). Manual is well written, annual service cost after two years ($10/year) is absolutely worth it, though I didn't even notice it when buying. The process for claiming the device as well as the portal for monitoring work very well. The onboard temperature and humidity monitor are actually sensitive enough and have the resolution that I can actually see when my furnace cycles, as the temperature rises and humidity drops by about a percent every half hour, very cool. Quality is great and I expect the unit to last well and is totally worth the peace of mind. A good feature too that in the event of home or unit power loss (when an alarm will most likely occur and rain is falling), a notification will still be provided if the unit fails to check in at a specified interval, which is definitely good preemption to go check the basement. Also nice that the unit doesn't require additional home automation systems, has a rechargeable backup battery, and includes the depth monitor (which the online manual lists as an optional extra) in addition to the high level float.
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