Scott Z.
Reviewed in the United States on January 24, 2025
Very dissatisfied with UMAREX company and wouldn’t recommend their products due to NO customer service. Contacted them several times to speak with them regarding the air riffle not working. Left 2 messages for a return call and remained on hold for 1-hr before being disconnected. It’s uncertain if the product was used or not as the box wasn’t sealed, i.e. tape.I was willing to work with their technician’s and do a warranty exchange, but no communication stopped that. I was excited to get this for Christmas due to being handicapped, this purchase was a big letdown because of the companies’ inability to have an operating customer service dept. Now it will be 4-weeks before I get my refund due to how it's returned through Amazon. This poor rating comes after 6-attempts. 22JAN25
Dylan griebel
Reviewed in the United States on April 6, 2025
Leaked air from the port hole on the very first fill before I even used. Not too confident about even getting a replacement.
Excellent!
Reviewed in the United States on December 13, 2024
Appeared to be new in box but after a few shots it began to leak air. Had to return. Received full credit but will not purchase air guns from Amazon again. Live and learn.
Michael
Reviewed in the United States on December 9, 2023
Pretty neat idea. Definitely could use for hunting. The rifle itself seems pretty durable.
SQUATCH
Reviewed in the United States on January 6, 2023
Bent barrel out of the box. Brand new
Shon Cooke
Reviewed in the United States on August 8, 2022
I purchased two, one for a hunting buddy one for myself. After about 15 shots my Sabre had a bushing failure on one barrel . Called Umarex for a replacement bushing. I talked to “Paul” and my immediate impression was a know it all who could care less to help me. And he did just that , Nothing . I was told he did not have the part I needed and their was nothing I could do. Well sorry bud , I found a replacement that works fine. This will be Last Umarex product purchased by me or my friends.
Just me
Reviewed in the United States on December 10, 2022
Item came as described and is exactly as shown it came in original packaging so if your ordering as a gift be aware of that
Eric Aching Feet
Reviewed in the United States on November 3, 2022
This thing is all over the place. There is NO sighting it in. Got a Vortex crossbow scope, and it didn’t help either. Max air pressure, lower air pressure doesn’t matter. I’ve sighted many weapons in, never had one impossible like this hunk of junk. Came with damaged (white) plastic fitting at end of air delivery tube on one of the barrels. Called Umarex, they were happy to send me another for $2.70, I bought 10 due to damage they sustain while loading the arrows. Now with Vortex upgrade at $199.00 I’m in this hunk of crap over $750.00.