Heat my house, when you buy them like I did you must know what you are doing

Had certified electrician install heated floors; thermostat turns on, you hear the click as if the thermometer is working, but still no heat under the floor. Regular porcelain tile and after 2 weeks, still no heat.

Takes time and patience to install, but works great! Has been installed for almoast 3 years now

Had a professional electrician wire and set it up, works good and everything was in perfect condition

Very nice quality and easy to install and very affordable.Warm feet on bathroom floor also programmable.

It is SO nice having a warm bathroom floor in the morning. We just had this installed under our new tile floor and it is working well. Our flooring guy had no issues installing it. We installed a 2nd temp probe as backup, I guess others do this? Our flooring guy had never seen it done but a 2nd probe was cheap. The controller is pretty nice, has all the programmable timer, etc. Overall very happy!

3 stars is my NEUTRAL rating. I didn't finish installation, was disappointed in original product. Went through return/exchange process. 5-star customer service in the beginning. Then less-than-5-star customer service. Ended in refund because they made it so complicated that I was afraid of the product and was wasting WEEKS sitting around waiting for a way to fix the problem (ONE BATHROOM HOUSE FOR FAMILY OF 5 FOR WEEKS IN A ROW? NO THANKS!). Which made me really sad, because others had such success and were very happy, and this was a great value, and because I really wanted my bathroom floor heated. But not enough to continue through this nonsense.I measured my room many many times and found that the original sq ft I wanted to heat was 34.5 sq ft. So I bought this as a 30 sq ft mat so that I wouldn't have extra length (since you can't cut the wires). It didn't fit. Their 30-square-foot-mat took up more than 34.5 square feet. It didn't even come close. I had like 4 FEET left over at the end.So when they contacted me for a review, I told them what happened and they offered 5-star customer service in replacing it with a smaller size, offering help determining what size I needed, and even offering a refund if that's what I chose (even after my Amazon return window had expired)!!! I was super pleased.Then the agent I was working with stopped replying to my emails, and over a week later, a different person called to confirm that I wanted a 20-sf mat.... She called back more than 4 times in less than an hour, asking questions and confirming things I had emailed them about a week beforehand. Then, she made me go and measure my space for a 200th time so they knew they were sending the right size (because I had no way to send them my floor plan).... She even made me feel like I didn't know how to read a tape measure or measure the room. Great self-esteem boost. It's not that hard -- my space is a square that is exactly 6-foot by almost 5-foot.... and that's after staying away from walls and not being under the toilet or tub or vanity or shower. I'm not a total idiot. Then. She proceeded to try and explain to me why the 20-square-foot mat MIGHT NOT FIT into my 28-square-foot space either (I made my heated space smaller when I knew I had to get a smaller mat) and that she might want to send me the 15-sf mat instead so that I didn't have the same problem the 2nd time......(15-square-foot mat to heat a space of 34.5 square feet that I originally wanted heated.... or even 15-square-foot mat to heat a 28 square foot space after I made changes..... tell me how that makes any sense! Product description FAIL.)At that point, I asked for a refund. If they advertise it's a 30-sf mat, it should fit in a 35-sf spot with space left over. If they advertise it's 20-sf, it should fit in a 28-sf spot with space left over. If it's really that complicated to determine what size of mat I *actually* need (because you can't rely on the product title for an accurate idea of coverage!!), I shudder to think of how difficult it would be to actually install the product to fit the way I want and warm the places I wanted warm.

Very affordable heating solution. Only wish be if they can put tack adhesive on both sides of the mesh